AI AGENTS

So the enquiry does not go cold waiting for an answer.

An assistant that answers the repeat questions, captures the details of the enquiry and hands over to a person when needed.

Before you hire one

When it is worth it

It makes sense if

  • You get a lot of repeat questions (prices, hours, location, availability).
  • Enquiries go cold outside your working hours.
  • Someone on the team loses hours answering the same thing on WhatsApp or Instagram.

Probably not, if

  • You get few enquiries a month and handle them fine.
  • Every enquiry is different and needs human judgement from the first message.
  • You have not yet organised the basic information the agent would answer with.

Not every business needs an agent. If your volume does not justify it, we tell you so in the diagnosis.

Qué puede hacer un agente

Capacidades disponibles

Answer frequent questionsDisponible hoy
Capture the enquiry detailsDisponible hoy
Qualify against your criteriaDisponible hoy
Hand over to a personDisponible hoy
Conversation memoryDisponible hoy
Book appointmentsRequiere configuración
Take ordersRequiere configuración
Check catalogue or availabilityRequiere configuración
Update a CRMA medida
Work across several channels at onceA medida
Conditions

Service conditions

Channel included

One channel: WhatsApp, Instagram or the site chat. Additional channels are quoted separately.

Information it uses

A knowledge base built from your real information: services, prices if you want them published, hours, location and frequent questions. It answers from that, not from invented information.

Human control

There is always a handover to a person. You define when it hands over, and the history stays accessible in the panel.

External costs

Meta (WhatsApp Business API), AI model and third-party platform costs are not included and are billed per the client's usage.

Limits

The agent depends on the quality of the information we give it and on external integrations being available. We do not guarantee the uptime of third-party services.

Plan

An entry plan, and larger scopes built to order.

If your business needs more channels, integrations with your own systems or operational automation, we scope that separately.

Quoted per project. Meta, AI model and third-party platform costs are billed separately, per your usage.

AI Assistant

Automated handling on one channel

Answers with your real information and hands over when needed.

For: businesses with repeat questions on one main channel.

  • One channel (WhatsApp, Instagram or site chat)
  • Knowledge base with your information
  • Captures the enquiry details
  • Conversation memory
  • Hands over to a person
  • Admin panel
Ask about this plan

Does not include Meta, AI model or third-party platform costs, which are billed per the client's usage.

Process

Four stages, each with something delivered.

01

Diagnosis

We review your site, your channels and how enquiries reach you.

02

Proposal

We define scope, timeline and price for the service you choose.

03

Build

We build what was agreed, with review rounds set in the proposal.

04

Measure and adjust

We leave measurement configured and review what is actually happening.

Questions

Scope, timelines and how we work.

Next step

Tell us what you want to improve and we will tell you where to start.

Send us your site or social account. We reply with three priority improvements and a recommendation, at no cost.